Critiques - problems uploading material

Published by: The WordCloud on 12th Feb 2009 | View all blogs by The WordCloud

Yikes! We've got problems at the heart of the site. People trying to post their work in the Critiques section are having real problems. If you post just 2-3,000 words from Word and avoid any clever formatting, then it SHOULD work, but the site is being a bit glitchy.

Our best brains are on the case - we have a team of geeks in an underground cavern - we are planning to snatch Bill Gates and hold him hostage until the problem is resolved - but for now, big sorries and we'll fix the problem as soon as we can.

Comments

7 Comments

  • Lizzy
    by Lizzy 3 years ago
    Yes I am having real trouble. Have tried several times. I am using word with no clever formas...what's happening?
  • Tommy
    by Tommy 3 years ago
    It would be very helpful if anyone still experiencing problems gave us the most important information about their systems, such as what operating system they're using, what web browser they're using, and if there's anything special about their systems at all. Thanks for any help, and we're doing our best to resolve any remaining issues.
  • mike
    by mike 3 years ago
    I have a problem uploading a profile picture. On the photo page the image is complete but only two thirds of the photo uploads to the profile. I have an 'apple'computer but his should not be the problem. I have a a bother who runs a similar site and he asks for specific dimensions and memory sizq
  • mike
    by mike 3 years ago
    viz last e.mail . On his site I also submit RTF to try and solve any imcompitabilty problem.
  • Tommy
    by Tommy 3 years ago
    Hi Mike. The big version of your photo will display in any size, but the small version of the profile picture is square, and therefore will cut off the bottom unless you upload a photo that has square dimensions. Hope that makes sense.

    All the best,

    Tommy.
  • Bren
    by Bren 3 years ago
    I still can't post my book. I am using vista and word - nothing unusual. I save it and then click my cursor in the correct space inreply and when I click to copy wordcloud closes down. Can you help please? Bren
  • Harry
    by Harry 3 years ago
    Hi Bren - try saving the file as an rtf file before you paste the text. That evil swine Bll Gates puts loads of program code in what looks like ordinary .doc files and that can blow things up. The rtf dodge should eliminate any problems.
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