HM Revenue and bloody Customs!!

Published by: Mcallan on 24th Oct 2011 | View all blogs by Mcallan
So, this morning the postman brings me one of those nice brown envelopes.  Don't you just love your Monday morning starting like that!

Well, I ignored it for a while as I sipped my first coffee of the day. I was actually on the Cloud minding my own business ... and I SWEAR the envelope crept closer and closer!....so I weakened and opened it.

It said I hadn't paid my VAT bill for the last quarter and if I did it again I would be surcharged (as fun as that sounds I'm not sure I want to be done to my person)  

So, I digs out my copies and sure enough I had paid it within the dates specified.  Ahhh...but there is the rub!   I pay online and when you do you are given  a few days extra in which to submit the payment in.  So of course I always take it to the wire; mainly 'cos I object to being an unpaid goverment tax collector!

I girded my wotsits and called the helpline.  After negotiating the longest fookin' menu I'd heard, and taking a few wrong turns, I found myself talking to a very pleasant young man.  I explained my situation, calmly, and said that paying online lets me have a few extra days in which to submit.  Ah yes, says he, but you should always pay at least 4 days before that final date!

I lost it then a little.  I mean what is the fookin' point of having a due date if you have to pay it a few fookin' days before the final date fookin' due date!!!

They had received my payment by the way, a few days after the final due date, and no I wouldn't be surcharged.   

Here's me thinking that by paying online it was immediate! How silly of me!

I need a lie down in a darkened room!
Mac

ps inbetween writing this and posting it I've just had two young Australian girls in the shop buying a postcard each (steak tonight eh!!) They asked me if there were any nice shops to look at in the town.  I said yes, plenty, including mine!  They turned round and left!  gits!!
Pass the whisky!
Mac 

Comments

23 Comments

  • AlanP
    by AlanP 7 months ago
    Well, I should be earning some revenue for the man, but anything about VAT is bound to get me going. It annoys the hell out of me that I am an unpaid tax collector. But what are we going to do? If we don't do this free service then they bang us up.

    Last year, after much agonising I gave them a DD to my account. It means it's up to them to get off their spreading ass and get it. However, it's up to me to ensure there's anough money in there to cover it, of course. The thing is that if you do that they give you another couple of weeks grace. They are going to hound you for it anyway.
  • Mcallan
    by Mcallan 7 months ago
    It's a loss loss innit!
  • stephenterry
    by stephenterry 7 months ago
    You know Mac, I treated myself to a lovely lady (deliberate misrepresentation here) to take over my tax returns for a small monthly fee that is worth every penny of undue stress. Peace of mind, I call it. My big reward this year, I got a few hundred quid rebate which paid for her - *cough* - ser vices...
  • Mcallan
    by Mcallan 7 months ago
    Ha Ha Stephen. Well my accountant does my tax returns and I do the VAT cos it's fairly simple (like me)!
  • Gerilyn
    by Gerilyn 7 months ago
    fab blog!

    My rant is also aimed at the Bloody Government- just a different department. As you know I was made redundant this year (bloody government and their cut backs) so now I am in the job queue with all the other unfortunates who had their jobs wiped out overnight. So I am catapulted from upstanding citizen to sponger. Or that is how I am viewed at the job centre anyway. The entire experience of "signing-on" has left me depressed and frustrated. These are the top reasons why I've hated the whole experience.

    1. I have 2 children aged 4 and 5. One is at nursery til 11.45 and one is at school til 3pm. Now my signing on time is 1.05pm. I have to collect the young-un from nursery- give him some lunch and get myself across town, parked up and ready to sign on by 1pm. I rarely manage it. Every time I explain why they write on my form ''child issues'' then tell me I should arrange child care! If I was working I'd be able to do this. Once they made me wait til after 2pm because I was late. I then had the worry that I might not make it back intime to collect the other child at 3pm.

    2. My dad died in June. In the week between his death and his funeral they had me up at that job centre twice- to discuss my ''part time work". If I'd been working I'd have been on compassionate leave. I told em this but it fell on deaf ears. I also had to prove I'd applied to at least 4 jobs- all this while organising a funeral and dealing with my grief.

    3. Eldest son broke his in August. It was on my 'signing-on' day. Now- you can't simply ring your job centre- that's too easy. You have a national number and get put on hold and then no-one answeres your call anyway. So trying to ring from a hospital on a mobile phone is near enough impossible. Bah.

    4. Going back to my ''part-time work''. Because I told them that I was trying to set up my own business 'Liza's easel'' and that I had set up a stall at a number of craft fairs, they stopped paying me for 6 weeks without telling me. I continued to sign on- believing the money was getting paid and they continued to pay me bugger-all. First I knew was whne I got a letter from my bank saying they'd had to charge me for going over my limit and if I didn't get back within my limit they'd continue to charge me.

    5. The guy I sign on with talks to me like I'm an idiot. I'm not an idiot. I'm not a sponger. I spent 5 years at university to get my degree and 3 further years studying on-line to get my diploma- but I'm not proud. I'll do anything to get a job and so I've been applying to shops as a sales assistant. It's min wage and I'm over-qualifed and I still can't get a job. What gives them the right to treat me like a second class citizen when I didn't ask to be in this situation???

    Ok- rant over. :D
  • Mcallan
    by Mcallan 7 months ago
    Give that girl a stiff drink quickly!!!
  • Gerilyn
    by Gerilyn 7 months ago
    Ha ha ha- so sorry- I don't get out much these days. * blush*
  • Tony
    by Tony 7 months ago
    Totally sympathise, Geri. When my job was made redundant and I had to sign on I was constantly flabergasted at the utter inefficiency of how Job Center Plus is run and particularly the payment of benefits process. I'm surprised you weren't informed about stopping your payments (well, no, I'm not!) but I got letters almost every week, sometime two in the same post, usually consisting of at least four pages to tell me that "Because of a change in my circumstances" (no indicaion of what change) my payments would change to £xx. Quite frequently £xx would be exactly the same as I had been getting. But the number of rain forrests that department must get through defies imagination.

    Mac, look on the bright side. Now VAT has been raised to 20%, it's so much easier to calculate :-)
  • AlanP
    by AlanP 7 months ago
    Geri, clearly the train has left the platform, but why on earth did you tell the little jobsworth's about Liza's easel? You are available for work and you only have to tell them what you make drawing, which is I am guessing not a great deal, unfortunately.
  • Gerilyn
    by Gerilyn 7 months ago
    I am clearly too honest for my own good. Talking about wasting rainforsets- I now have to sign a form every fortnight to say how much money Liza's Easel has earnt. Every week I write £0.
  • AlanP
    by AlanP 7 months ago
    Actually, on the subject of the HMRC I have just remembered this, which was not in fact written by me, although I am responsible for it being within the confines of this cloud.

    http://writing-community.writersworkshop.co.uk/magazine/read/the-taxman-cometh_1638.html
  • Kate7
    by Kate7 7 months ago
    Poor you Mac. Well done for getting it delt with thought. The due date thing is a pain in the backside, as it's not only the gov who do this. It's the same on my store card. The bill gives you a due date then in teeney weeny writting underneath it states to allow for 3/4 days processing.

    As for the gov I had to call them a few days ago and I got unbelievably fed up with the longest 'push this button for this...' menu ever as well.
  • Mcallan
    by Mcallan 7 months ago
    Ha Ha Tony (through gritted teeth!)
    So glad I'm not alone in this!
  • MarkR
    by MarkR 7 months ago
    Mac, Geri, etc

    It's crap. Inexcusable, must-be-a-simpler-way, blood boiling crap.
    And it turns you to drink...on a Monday night!!

    Which is quite a clever way to generate some revenue for HM Customs and Excise really.
    So enjoy your whisky, brandy, gin - whatever.
    And as you mentally flick V signs at The System, console yourself that at least you're not drinking petrol, that would really play into their hands.

    8-)
  • Neil Evans
    by Neil Evans 7 months ago
    Talking of telephone queues, I've lost count lately the number of lines that ask you to input your account number, passnumber etc, & dont make allowance for a qwerty keyboard on a mobile phone, ie they have ABC/2, DEF/3 etc. I actually had to write it out & keep a copy in my truck (all business being done from the truck obviously lol) as I have a BBerry & a qwerty Nokia. i've explained this to these people that they are a generation adrfit & theyve only just updated it to this & they go 'oh'......Bah!!
  • Wrathnar the Unreasonable
    by Wrathnar the Unreasonable 7 months ago
    When I first tried to 'become a citizen' (get a job and rent a bedsit) after being on the travla sites and busking for a living, I got investigated by the Inland Revenue cos they couldn't understand how I'd been living without leaving a paper trail for so long. I had fun filling out the form: Address - the bit of derelict land next to Roundwood Park; Occupation - Busker; Weekly income - about £10; Reason for failing to fill out tax returns - drug-related psychosis.
    They never wrote back.
  • Gerilyn
    by Gerilyn 7 months ago
    Ha ha ha ha :D
  • RichardB
    by RichardB 7 months ago
    Geri: You have my sympathy for your demoralising experiences. But of course (irony warning) spongers like you are the enemies of the country, a drain on the honest taxpayer. The fact that all those millionaires in the cabinet are all fiddling their taxes for all they're worth and therefore costing the taxpayer far more than people like you is totally irrevelant....

    Wrathy: Wouldn't an even better reason for failing to fill out tax returns have been: death?
  • Wrathnar the Unreasonable
    by Wrathnar the Unreasonable 7 months ago
    I didn't know I was dead at the time, I only found out years later.
  • karen
    by karen 7 months ago
    Gerilyn, all I can say is aaaaaarrrrrrrggggggghhhhhhhhhh.... pour yourself a large one and go outside and smash a few eggs against a wall, or preferably against the head of a 'jobsworth' at the job centre, or even better a government minister.
    I'm not a dishonest person but it pays to tell them as little as possible. Never, never offer information to them simply answer the questions they ask you or plead ignorance.
    Mac - I had a similar problem with the PAYE department a little while ago. I had mistakenly paid a quarterly NI/PAYE payment into the account meant for income tax (bloody online banking system) and I kept getting charming letters telling me they were going to come round to my house and take everything I've got if I didn't pay the outstanding amount. After several phone calls and letters I finally got through to a delightful lady who spotted the problem straight away and put it right!
    Wrathers - I think you've got it right, who wants to be a citizen anyway. If you're a voter and an all round jolly good chap, you just get penalised even more and what good is it being a voter anyway as the bloody government don't take any notice of what the public want anyway, they just ride roughshod over all the MP's who want to vote against them. Sorry, I've gone off at a tangent............
  • AlanP
    by AlanP 7 months ago
    Stand for election. Solves all VAT woes:

    http://www.bbc.co.uk/news/uk-politics-15458400
  • TheApprentice
    by TheApprentice 7 months ago
    Just saw this thread. A year ago the good old IR told me that I owed £4,500. I was flabbergasted as I didn't owe them a penny. Apparently, when I worked in the US, the US firm had forgotten to tell the IR that my traveling expenses were just that traveling expenses. But get this, they couldn't contact this firm, I had to do all the donkey work and prove to the IR that I didn't owe it! I did it eventually, but for £4,500 you don't mind running around.
  • Mcallan
    by Mcallan 7 months ago
    Too true!!
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